This title focuses on the supervisor of the credit management function of an organisation and teaches the learner how to plan, organise, lead and control the routine activities in the department, and how to set, measure and achieve performance standards. The supervisor and the learner are also taught how to detect irregularities in the handling of debtors' accounts and cash receipts, and how to initiate and apply corrective action. All aspects of the National Credit Act (Act 34 of 2006) have been incorporated in the principles of this title.