Get the ultimate guide for serving the public as a practitioner or student. Learn from domain experts and gain insider knowledge to confidently interact with the public. This informative resource is perfect for those looking to improve their skills and build their expertise.

The book is intended for practitioners, students and laypersons alike, and looks at:

• the new institutional framework at central, provincial and local government levels
• public administration principles in the Constitution and the Local Government Transition Act
• financial management in the public sector
• ethics in the public sector
• codes and guidelines
• proposed major features of the RDP
• labour relations in the public sector
• differences between public and private management
• communication in the public sector.