Digitalisation will be a leapfrog that will help organisations in Africa to jump ahead in the fourth industrial revolution. Digitalisation, if implemented correctly, has the power to transform organisations. This book is devoted to enabling users to understand how their organisations can digitalise operations. The authors use simple, lucid, non-technical language to explain how organisations can implement digitalisation in their operations. They explain the process of digitalisation, using practical case studies, and help the readers understand the highly technical concept in a simple manner. They also categorise the topics of digitalisation by explaining how it can be implemented in manufacturing, service, SMEs and LEs.

Section 1: Introduction to digitalising operations

Section 2: Case studies in manufacturing organisations 

Section 3: Case studies in service organisations

Section 4: Case studies in small and medium scale organisations

Concluding remarks