South African organisations operate in a local environment that is ever changing due to increased digitalisation, an energy crisis, social challenges, transformation, and changing employee and customer values/expectations. In addition, organisations are operating in a global environment and are becoming more boundaryless as they seek to stimulate collaboration and innovation across vertical and horizontal levels and build partnerships with external organisations across the world. Success for these organisations is not by chance, but is the result of adopting carefully planned interventions and strategies into organisational structure, leadership and management orientations, culture, and processes and behaviours.