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Focus on Operational Management 4e

Focus on Operational Management 4e

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Focus on Operational Management: A generic approach gives a general overview of management principles and the general management activities needed by the operational and first-time manager in the workplace today. These principles are important for the sustainability of an organisation.

The following topics are discussed:

  • The new workplace environment
  • The changing role of the operational and first-time manager
  • Operational planning, operational decision-making and problem-solving, organizing operational resources, operational control and leadership
  • Employment relations in the workplace
  • Organisational culture, diversity management, business ethics, corporate social responsibility, organisational politics and change management in the workplace.

Key Benefits:

  • Learning outcomes to introduce each chapter
  • Self-assessment exercises at the end of each chapter
  • In-text activities and the latest developments to enhance the reader’s understanding of topics covered.
  • This book has a hands-on approach, giving readers a practical understanding of the day-to-day activities in the workplace at the operational level. It is aimed at first-time managers, operational managers, supervisors and team leaders who need a holistic overview of general operational management activities.

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