Major, ongoing change is the distinguishing characteristic of the business environment worldwide and it affects how contemporary organisations operate and deal with change. Organisations still need to do more with less. In addition, they need to provide for the needs of customers who, with more exposure to local and global markets, have higher expectations relating to the cost, quality, speed and innovation of the services and products they purchase from these organisations.

Due to this global need for managing change, ‘new’ forms of organisation are replacing the ‘old’ traditional bureaucracy and presenting managers with unique challenges. Thus managers of contemporary organisations need to take a holistic view of the changes in their environments and need to apply a completely new set of skills.

The approach towards contemporary management principles offered in this publication integrates discussions on vital managerial competencies and skills with information on traditional and essential managerial concepts that have been effective in the past and are still effectively used today in many business organisations.

The emphasis is on the vital role of human resources in the success of an organisation and the need for modern managers to self-actualise and embrace the practice of life-long learning.

Contents Include:

Chapter 1 The Evolution of Management Theory

Chapter 2 The Management Process

Chapter 3 Features of Contemporary Organisations and New Management Challenges

PART 11: MANAGEMENT IN A CHANGING ENVIRONMENT

Chapter 4 Composition of the Management Environment

Chapter 5 Managing Organisational Change and Individual Stress

Chapter 6 Corporate Culture

Chapter 7 Power, Politics, Conflict Resolution and Negotion

Chapter 8 Business Ethics, Corporate Social Responsibility,

Chapter 9 Workforce Diversity

PART 111: PLANNING

Chapter 10 Principles of Planning

Chapter 11 Strategic Management

Chapter 12 Decision Making

Chapter 13 Information Management

Chapter 14 Project Management

PART 1V: ORGANISING

Chapter 15 Principles of Organising

Chapter 16 Value Chain and E-Business

PART V: LEADING

Chapter 17 Individual Behaviour in Organisations

Chapter 18 Work Groups and Teams

Chapter 19 Principles of Leading

Chapter 20 Workforce Motivation

PART V1: CONTROLLING

Chapter 21 Principles of Control