SECTION 1 SUPPLY CHAIN MANAGEMENT: CONCEPTS AND  MANAGEMENT
Chapter 1 Introduction to supply chain management
Chapter 2 Supply chain strategy
Chapter 3 Lean and agile supply chains
Chapter 4 Supply chain organisation and integration
Chapter 5 Improving supply chain performance
Chapter 6 Customer service: a supply chain focus
Chapter 7 Suppliers in the supply chain

SECTION 2 SUPPLY CHAIN MANAGEMENT AND INTERNAL DIMENSIONS
Chapter 8 Managing inventories in the supply chain
Chapter 9 Quality: a key concept in supply chain management
Chapter 10 Total cost of ownership: a supply chain perspective
Chapter 11 Logistics management in the supply chain
Chapter 12 Green supply chain management

SECTION 3 TOOLS IN SUPPLY CHAIN MANAGEMENT
Chapter 13 Negotiations in the supply chain
Chapter 14 Managing supply chains with information technology

SECTION 4 DISTRIBUTION AND THE SUPPLY CHAIN
Chapter 15 Distribution management
Chapter 16 The role of transport in the supply chain

SECTION 5 SUPPLY CHAIN MANAGEMENT AREAS OF APPLICATION
Chapter 17 Managing the global supply chain
Chapter 18 Retailing in a digital era
Chapter 19 Government supply chain management

Annexure A: Primary acts that regulate procurement
Annexure B: Important supply chain management practices notes: 2003–2014
Annexure C: Supply chain management municipal circulars