The Business and Office Environment will be useful to students who are currently involved in handling financial issues in any office environment. The aim of this module is to equip office employees with the necessary skills and knowledge to manage financial issues in the office relating to budgeting, buying and selling, wages and salaries, petty cash, banking and insurance.

Chapter 1: Business Management principles
Chapter 2: Classification of the business and its environment
Chapter 3: The different forms of business
Chapter 4: The office environment
Chapter 5: Office design and layout
Chapter 6: Customer services