Differences in personality and behaviour are part of the dynamic workplace. They can be understood better, and managed if necessary, if the HR practitioner or HR Manager has some knowledge of psychology. Basic Psychology for Human Resource Practitioners third edition discussed individual differences, abilities, attitudes, perceptions, ways of learning and personalities, and covers the most important aspects of measuring personality traits. 

• Chapter 1: Individual differences
• Chapter 2: Human abilities
• Chapter 3: Personality
• Chapter 4: Frustration and conflict
• Chapter 5: Stress, alcoholism and drug abuse
• Chapter 6: Perception
• Chapter 7: The learning process and memory
• Chapter 8: Attitude
• Chapter 9: Social perception
• Chapter 10: Role theory
• Chapter 11: Group dynamics
• Chapter 12: Group process 
• Chapter 13: The nature of human resource management
• Chapter 14: The human resource role
• Chapter 15: Current and future trends in human resource management in South Africa