{"product_id":"alternative-dispute-resolution-in-south-africa-e-book","title":"Alternative Dispute Resolution in South Africa (e-book)","description":"\u003cp class=\"title\"\u003e\u003cstrong\u003eAbout this publication\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv class=\"info\"\u003e\n\u003cp\u003e\u003cem\u003eAlternative Dispute Resolution in South Africa: Negotiation, mediation, arbitration and ombudsmen \u003c\/em\u003eaddresses the increasing use of alternative dispute resolution mechanisms in resolving disputes rather than resorting to court-based litigation. The focus of the book is on the resolution of commercial and labour disputes.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eAlternative Dispute Resolution in South Africa\u003c\/em\u003e covers negotiation, mediation, arbitration, ombudsmen and administrative dispute resolution. The skills, techniques and relevant statutory framework for each field of alternative dispute resolution are discussed, and local and international examples of the application of the relevant principles are provided.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cp class=\"title\"\u003e\u003cstrong\u003eTable of Content\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv class=\"info\"\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction\n\u003cul\u003e\n\u003cli\u003eDefinition of alternative dispute resolution\u003c\/li\u003e\n\u003cli\u003eAdvantages of alternative dispute resolution \u003c\/li\u003e\n\u003cli\u003eThe evolution of disputes \u003c\/li\u003e\n\u003cli\u003eTypes of alternative dispute resolution\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eNegotiation\n\u003cul\u003e\n\u003cli\u003eNegotiation skills\u003c\/li\u003e\n\u003cli\u003eThe negotiation process \u003c\/li\u003e\n\u003cli\u003eDifferent negotiating styles\u003c\/li\u003e\n\u003cli\u003eGame theory \u003c\/li\u003e\n\u003cli\u003eNegotiation ethics \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eIntroduction to mediation\n\u003cul\u003e\n\u003cli\u003eDefinition of mediation \u003c\/li\u003e\n\u003cli\u003eTypes of mediation \u003c\/li\u003e\n\u003cli\u003eOther uses of mediation \u003c\/li\u003e\n\u003cli\u003eThe advantages of mediation\u003c\/li\u003e\n\u003cli\u003ePower and procedural fairness in mediation\u003c\/li\u003e\n\u003cli\u003eFacilitation \u003c\/li\u003e\n\u003cli\u003eThe use of mediation internationally \u003c\/li\u003e\n\u003cli\u003eInternational mediation trends\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eVoluntary mediation\n\u003cul\u003e\n\u003cli\u003eThe mediation process \u003c\/li\u003e\n\u003cli\u003eThe role of the mediator \u003c\/li\u003e\n\u003cli\u003eMediator skills \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eStatutory mediation\n\u003cul\u003e\n\u003cli\u003eCourt-related mediation\u003c\/li\u003e\n\u003cli\u003eMediation in terms of the Companies Act \u003c\/li\u003e\n\u003cli\u003eOther legislation providing for mediation \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eConciliation in terms of the Labour Relations Act\n\u003cul\u003e\n\u003cli\u003eThe statutory framework \u003c\/li\u003e\n\u003cli\u003eConciliation defined \u003c\/li\u003e\n\u003cli\u003eJurisdiction to conciliate \u003c\/li\u003e\n\u003cli\u003eThe referral of a dispute for conciliation \u003c\/li\u003e\n\u003cli\u003eAttendance at conciliation \u003c\/li\u003e\n\u003cli\u003eThe conciliation process \u003c\/li\u003e\n\u003cli\u003eConfidentiality \u003c\/li\u003e\n\u003cli\u003eAgreement \u003c\/li\u003e\n\u003cli\u003eCertificate of outcome \u003c\/li\u003e\n\u003cli\u003eReview of conciliation proceedings \u003c\/li\u003e\n\u003cli\u003eCon-arb \u003c\/li\u003e\n\u003cli\u003eIntroduction to arbitration\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eDefinition of arbitration\n\u003cul\u003e\n\u003cli\u003eDifferences between arbitration and other dispute resolution methods\u003c\/li\u003e\n\u003cli\u003eTypes of arbitration\u003c\/li\u003e\n\u003cli\u003eSources of the South African law of arbitration \u003c\/li\u003e\n\u003cli\u003eArbitration in terms of the Companies Act\u003c\/li\u003e\n\u003cli\u003eArbitration internationally \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe Arbitration Act\n\u003cul\u003e\n\u003cli\u003eProposed law reform \u003c\/li\u003e\n\u003cli\u003eThe arbitration agreement \u003c\/li\u003e\n\u003cli\u003eCourt intervention in arbitration proceedings \u003c\/li\u003e\n\u003cli\u003eArbitrators and umpires \u003c\/li\u003e\n\u003cli\u003eThe arbitration proceedings \u003c\/li\u003e\n\u003cli\u003eThe award\u003c\/li\u003e\n\u003cli\u003eReview of arbitration awards \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eArbitration in terms of the Labour Relations Act\n\u003cul\u003e\n\u003cli\u003eArbitration by the CCMA\u003c\/li\u003e\n\u003cli\u003eArbitration by councils\u003c\/li\u003e\n\u003cli\u003ePrivate arbitration \u003c\/li\u003e\n\u003cli\u003eSpecial types of arbitration \u003c\/li\u003e\n\u003cli\u003eReview of arbitration proceedings\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eOmbudsmen\n\u003cul\u003e\n\u003cli\u003eDefinition \u003c\/li\u003e\n\u003cli\u003eThe powers of ombudsmen\u003c\/li\u003e\n\u003cli\u003eTypes of ombudsmen \u003c\/li\u003e\n\u003cli\u003ePublic sector ombudsmen \u003c\/li\u003e\n\u003cli\u003eIndustry ombudsmen \u003c\/li\u003e\n\u003cli\u003eOrganisational ombudsmen \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdministrative dispute resolution\n\u003cul\u003e\n\u003cli\u003eThe Constitution \u003c\/li\u003e\n\u003cli\u003eThe Promotion of Administrative Justice Act \u003c\/li\u003e\n\u003cli\u003eAdministrative dispute resolution procedures\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cp class=\"title\"\u003e\u003cstrong\u003eInterest \/ Benefit to\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv class=\"info\"\u003e\n\u003cul\u003e\n\u003cli\u003eLaw students\u003c\/li\u003e\n\u003cli\u003eLegal practitioners\u003c\/li\u003e\n\u003cli\u003eLegal advisers\u003c\/li\u003e\n\u003cli\u003eLabour relations practitioners\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"JUTA","offers":[{"title":"Default Title","offer_id":42181426413666,"sku":"9781485136675","price":683.0,"currency_code":"ZAR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1279\/5591\/files\/9781485136675.jpg?v=1758034352","url":"https:\/\/elexacademicbookstore.co.za\/products\/alternative-dispute-resolution-in-south-africa-e-book","provider":"Elex Academic 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